FAQ's

Frequently Asked Questions

If you receive faulty, incorrect, or incomplete goods, please contact us immediately so we can address the issue. For quicker assistance with returns or exchanges, email us at support@inmymomera.shop with your order number, contact information, and photos documenting any damages (if applicable). Please retain all items and packaging materials until your request is resolved. If your replacement item is out of stock or unavailable, we will inform you promptly with an estimated arrival date or work with you to suggest a suitable alternative.

You can reach our customer support team via email at support@inmymomera.shop. We are available from Monday to Saturday and will respond to you as soon as possible. ​

Yes, we offer free shipping worldwide on all orders from you can refer to the Shipping Policy section.

You can track your order by visiting the “Order Tracking” page on our website and entering the necessary information. 

Yes, we offer a 10% discount to anyone who refers a friend or relative to make a purchase. ​

We accept various payment methods, including major credit cards and secure payment options. ​

Our return and refund policy details the process for returning items and obtaining refunds. For more information, please refer to our Refund & Return Policy page.

You can subscribe to our newsletter by providing your email address on our website to receive updates on our latest deals and products. ​

If you still have any other questions, please contact us.

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